A - Introduction
These general conditions of sale (hereinafter only the "General Conditions " ) govern the sale of products marketed by CommerercioEdile.com Ltd.via delle Arti snc, 88837 Petilia Policastro (KR) tel. +39 0 962 1916185
All contracts for the purchase of goods concluded between the seller ( CommercioEdile SRLS ) and according to the procedures described above , between the seller and the customer will be governed by these Terms .
B - Acceptance of general conditions of sale
1 . The contract between CommercioEdile SRLs and the Customer shall be concluded with the acceptance, even partial, by CommercioEdile SRLs , which reserves the right, in its sole discretion, to accept the order . The acceptance is automatic , unless otherwise communicated to the client. By placing an order in the manner provided, the Customer declares to have read all the information provided during the purchase procedure and accepted the general conditions and payment transcribed below.
2 . If the customer is a consumer ( ie a person who buys goods for purposes not related to his profession) , once the online purchase procedure will print or save an electronic copy , store in any case , these general conditions of sale , in compliance with the requirements of Art . 3 and 4 of Legislative Decree no. 185/1999 on distance selling.
3 . The customer is not entitled to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by lack of acceptance , even partial, of an order.
C - How to Buy
1 . The customer decides to buy the products as described in the relevant information sheets. The technical information faithfully reproduce those of the manufacturers of the products included in the catalog . CommercioEdile SRLs , therefore, reserves the right to modify the technical information of the products to match those provided by the manufacturers without any prior notice . It is understood that the picture accompanying the description of a product may not be fully representative of its characteristics, and differ in color, size, and accessories in the picture. All support information for purchase are intended as generic information , not due to real features of each product.
2 . The correct order is confirmed by CommercioEdile SRLs by a reply by e-mail , sent to the email address supplied by the customer . This confirmation message will contain date and time of receipt of the order and a ' Customer Order Number ' , to be used in any further communication with CommercioEdile SRLs . The message will include all data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document. The Customer can also check the status of your order by logging in to the website dedicated .
3 . In the case of non-acceptance, CommercioEdile SRLs is committed to a timely notification to the customer .
4 . All prices are retail prices and, therefore, inclusive of VAT . CommercioEdile S.r.l.s. We reserve the right to change prices at any time without notice.
5 . CommercioEdile S.r.l.s. does not guarantee the certainty of allocation of goods ordered.
6 . On certain products subject to price promotions , CommercioEdile SRLs We reserve the right to accept orders by reducing the amount, upon notice and acceptance by the customer , failing which the order will be canceled.
D - Methods of payment
1 . Credit card
The amount of the order will be charged to the credit card used at the time of order . In the event of cancellation, either by the customer or in case of rejection of CommercioEdile SRLs , the amount will be refunded to the same card of the customer. The order status is clearly visible in the " Order Status" and is no longer voidable if the indication " Confirmed by Cartasì ."
At no time during the purchase process CommercioEdile SRLs is able to meet the customer's financial information . As there is no data, there is a possibility that this data is intercepted . No archive of CommercioEdile SRLs contains , or maintains such data.
For every transaction made with CartaSì the customer will receive a confirmation email from CartaSì .
2 . PayPal
The amount of the order is charged to your PayPal account at the time of order . In the event of cancellation, either by the customer or in case of rejection of CommercioEdile SRLs , the amount will be refunded to the customer's PayPal account . The order status is clearly visible in the " Order Status" and is no longer voidable if the indication " Confirmed by PayPal " .
At no time during the purchase process c
CommercioEdile S.r.l.s. is able to meet the customer's financial information . As there is no data, there is a possibility that this data is intercepted . No archive of CommercioEdile SRLs contains , or maintains such data.
For every transaction made with your PayPal account you will receive a confirmation email from PayPal.
3 . bank Transfer
With a bank transfer you can get without being in possession of a credit card.
After placing your order, make a transfer at the coordinates that you Verrano notified by e-mail .
Just completed the order you will receive the report reference number on the bank transfer .
4 . marking
Half a cashier's check for any amount.
Cash up to € uro 500.00.
E - Type of delivery
CommercioEdile S.r.l.s. can only accept orders for delivery in the territory of the Italian state .
CommercioEdile S.r.l.s. not ship at Mail Boxes and companies that provide domiciliary services . For every order placed on www.CommercioEdile , CommercioEdile SRLs invoices of material shipped. For the issuance of the invoice, the information provided by the Customer . No change in the bill will be possible after the issuance thereof . Shipping costs are charged to the customer and are shown explicitly at the time of order . The payment of the goods by the customer will be using the method chosen when ordering . No fees or commission is due to CommercioEdile SRLs . The delivery of goods ordered shall mean the floor dwelling up to a weight of 20kg . The goods are made directly from the manufacturer in original packaging or in cardboard boxes properly sealed with metal staples. In no case other materials are used for closure . Delivery of the goods ordered are for guidance only and are published in the table under the heading " Indicative delivery " and the same may be subject to change due to force majeure or because of traffic conditions and road conditions in general or by Authority. The standard delivery unless otherwise agreed in writing between the parties, will be at the following times : from 9.00 to 13.00, from 14.00 to 18.00 every day , except holidays, from Monday to Friday. No responsibility can be attributed to CommercioEdile SRLs in case of delay in the order or delivery of goods ordered . Upon delivery of the goods by the courier, the customer is required to check: - that the number of packages delivered corresponds to that indicated on the invoice, - that the packaging is not damaged , or wet or in any way altered ; Any external damage or the mismatch in the number of packages or particulars, must be immediately reported to the carrier making the delivery , adding the word "withdrawal conditional" on the document and confirmed within 8 days by registered letter with acknowledgment of receipt of the courier, the address of which is explained on the accompanying document. In the case of damaged package to write "subject to removal because the package is damaged." It ' also request the opening of a case of a fault at CommercioEdile SRLs , . Once you have signed the Courier , the Customer may not oppose objection on the external characteristic of the delivered goods. Even the packaging is intact, the goods must be checked within eight days of receipt . Any damages or hidden defects must be reported in writing by registered mail with return receipt to the courier whose address is explained in the accompanying document. Each alert over these terms will not be taken into account. For each statement, the customer assumes full responsibility for the statements. 1 . Delivery by courier In case of delivery by courier service is included with delivery to the house floor for products weighing less than 20 kg . Standard Delivery will take place during the following hours : from 9.00 to 13.00, from 14.00 to 18.00 every day , except holidays, from Monday to Friday. The courier makes the first delivery without notice. In the absence of the customer , the courier will leave a note and retries the delivery within 24 hours in case of further absence , is again left warning and the customer is contacted by the Care Team ComemrcioEdile.com Srl which will set out the details of the delivery. If the fourth attempt does not succeed , the goods will be made to CommercioEdile SRLs , resulting in cancellation of the order and nothing will be given to the customer.
F - Despatch and delivery of the order
1.Tempi order fulfillment - With " time of order processing " means the interval of time between the completion of the order to the delivery of the product to the carrier. And ' this for each product the average timing of commodity supply , and this parameter is subject to changes according to availability of updated provider and may vary without notice.
2 . Payment Options - Credit Card and PayPal instant payment with internal audit (60 minutes).
G - Charges for delivery and installation
1 . Shipping and delivery by courier costs shown are valid for the whole Italian territory .
The cost of delivery is expressly stated in the cart at the time dell'acqisto and includes insurance of the goods during transport.
H - Right of withdrawal
1 . Pursuant to art . 64 et seq of Legislative Decree no . N . 206/2005, if the Customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does not indicate the purchase order form to CommercioEdile SRLS a reference to VAT ) , is entitled to withdraw from the purchase contract for any reason, without penalty and without prejudice to what is stated in paragraph 3 below.
2 . To exercise this right, the customer must make a request for registered Withdrawal RMA email to: email@example.com no later than the statutory time limits (10 days). The Care Team of CommercioEdile SRLs will contact the customer and will communicate the exact address where to ship the material.
3 . The right of withdrawal is subject to the following mandatory requirements: The law applies to product purchased in its entirety, it can be exercised only on the withdrawal of the product purchased (eg : accessories, software, attachments , etc ... ), the right does not apply to subscriptions (eg, data recovery ) , to sealed computer software ( including those attached to hardware) , once opened , the products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables , etc ...) to limit damage to the original package , we recommend, when possible, to put it in another box on which to affix the RMA number ( return authorization number ) issued by CommercioEdile SRLs should be avoided in all cases the attachment of labels or tape directly on the original product packaging , the property subject to the right of withdrawal must be returned in normal condition, as has been kept and used with the use of reasonable diligence : it will then be accepted that the products used for signs of damage or dirt and therefore can no longer be considered broken , and the property subject to the right of withdrawal must contain the same number freshman in this bill of sale CommercioEdile SRLs , if the goods had to bring a serial number different from what is reported in the invoice , the return will not be accepted and the product will be made available to the customer for his return, simultaneously canceling the request for withdrawal , the shipping costs for return of the goods shall be borne by the customer, the shipment until the certificate of receipt in our warehouse is under the responsibility of the customer , in case the goods are damaged during transport , CommercioEdile SRLs will notify the Customer (within 5 working days of receipt of goods in their stores) , to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the goods (if insured) , in this case , the product will be made available to the customer for the return, simultaneously canceling the request for withdrawal; CommercioEdile SRLs not responsible in any way for damage or theft / loss of goods returned by uninsured shipments ;
4 . CommercioEdile S.r.l.s. will reimburse the customer for the amount paid less the shipping charges that CommercioEdile SRLs had to pay to the courier at the time of the original sale , as soon as possible and in any event within 30 days from the date of receipt of notice of termination, upon receipt of the goods covered by the withdrawal , by following the transfer of the amount via PayPal on the same account / CC used to purchase .
5 . The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), where CommercioEdile SRLs finds: the lack of external and / or internal packaging , the absence of elements of the product (accessories, cables, manuals, parts, ...) or defect to the product, as the product is damaged for causes other than its transport , a state of dirt due to its use of the product , which has compromised its integrity . The costs and risks of transport for the return shall be borne by the customer . The return of products that are damaged, deteriorated or lacking in accessories and original equipment will not be accepted by CommercioEdile SRLs and will be returned to the sender with an increase in transport costs . In case of forfeiture of the right of withdrawal, CommercoEdile.com Srl will return to sender the property purchased by charging the same shipping.
I - Guarantees
1 . All products sold by CommercioEdile SRLs are covered by the manufacturer's standard warranty and 24 months warranty for defects, pursuant to Legislative Decree no. 24/02 . To use the warranty , the Customer must keep the invoice (or DDT ), which together receive the purchased goods. Customer will receive email invoices for your purchases.
2 . The manufacturer's standard warranty is provided in the manner described in the documentation included in the packaging of the product. If , following intervention by an Authorized Service Center, the defect is not covered by the manufacturer's standard warranty , the customer will be charged for any costs of verification and restoration required by authorized, and the transportation costs, if supported by CommercioEdile SRLs .
3 . The guarantee of 24 months in accordance with the Legislative Decree n . 24/02 is applicable to the product with a lack of conformity, provided it is used correctly , in accordance with its intended use and as provided in the technical documentation . This guarantee , in accordance with the Decree . N. 24/92 is reserved only to the private consumer (a person who buys goods for purposes not related to his professional activity, or making a purchase order form without indicating a VAT number ) . In case of lack of conformity, CommercioEdile SRLs shall, at no cost to the customer , the restoration of conformity by repair / replacement or reduction of the price , until the termination of the contract. If , following intervention by an Authorized Service Center, should not be a lack of conformity pursuant to Legislative Decree no. 24 / 02, the customer will be charged for any costs of verification and restoration required by authorized, and the transport costs if incurred by CommercioEdile SRLs .
4 . The replacements in case of DOA ( Dead On Arrival: product not working when turned on ) , subject to the fulfillment of the conditions for the application of Legislative Decree n . 24/02 , will be made only if expressly provided by the manufacturer. The timing of replacement or repair of any product depends solely by the manufacturer .
5 . In the event that , for whatever reason CommercioEdile SRLs , was not able to replace a product under warranty (repaired or replaced) , you can proceed with the consent of the customer , the replacement of the product itself (if still in the list) or with another of equal value or characteristics and , finally, the issue of a voucher for the same amount spent on another product valid for 6 months from the date of issue.
6 . No damage may be required to CommercioEdile SRLs for any delay in repair or replacement of products under warranty .
7 . In cases where the application of safeguards providing for the return of the product, the product must be returned by the Customer in its original packaging , complete in all its parts ( including packaging and any documentation and accessory equipment : manuals, cables, etc. ... ) , to limit damage to the original package , we recommend that , when possible, to enter into a second box should be avoided in all cases the attachment of labels or tape directly on the original product packaging .
L - Privacy
1 . The personal information requested under the order are collected from CommercioEdile SRLs and processed on computer media , in order to meet the obligations under the contract with the customer and will not under any circumstances and no license to third parties . CommercioEdile S.r.l.s. guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code under LD . N. 196 of 30.06.03. Holder of the data processing is CommercioEdile SRLs , in the person from time to time is the legal representative , unless a manager is appointed pursuant to art. 29 of Legislative Decree no. n . 196/2003. The customer, at all times , have the right to withdraw consent to the processing of personal data by written notice sent to the registered office of CommercioEdile SRLs . The customer , who who claims to have received the information pursuant to Art. 13 and are entitled to the same rights , pursuant to art . 7 of Legislative Decree no . N . 196/2003, shall have the right to access their data in the manner indicated therein. Marketing communications will be sent only with the explicit consent of the customer issued together with the processing and sending the online registration form .
M - Complaints
1 . Any complaints must be addressed to CommercioEdile SRLs , by e -mail to: firstname.lastname@example.org
N - Jurisdiction and Applicable Law
1.Il contract of sale between the customer and CommercioEdile SRLs is concluded in Italy and governed by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance , if the customer is a consumer, the territorial competence is that of the reference hole of his town of residence in all other cases , the local jurisdiction is the only forum in Rome.
O - Conditions
1 . The conditions contained in this document may be modified by CommercioEdile SRLs without any prior notice.